Shipping and Return Policy
Triple walled, fully insulated box and shipped with enough dry ice to arrive frozen.
West coast orders ship on Monday only and delivered by Friday. Washington, Oregon, California, Idaho, Utah, Nevada, Arizona, Montana, Wyoming, Colorado and New Mexico
All west coast state orders need to be placed by Sunday to ship that following Monday. Orders placed any other day of the week will ship the following Monday.
All other area orders placed Thursday through Sunday will ship the following week. Orders placed Monday through Wednesday before 10am eastern time typically ship that same week.
WE DO NOT SHIP TO PO BOX MUST BE PHYSICAL ADDRESS OR NEAREST UPS HOLD CENTER FOR CUSTOMER PICK UP
Once orders are processed an email with tracking will be sent through UPS at the time the label is created and through the online store.
Products purchased from us are not eligible for returns, refunds or exchange due to bio-security concerns.